Triducive is proud to work with healthcare clients such as pharmaceutical and medical device companies across global markets. Our ambition and growing success has led to continued expansion of our team. We are now looking for a talented, ambitious and experienced Senior Client Lead to join our team.
This role is accountable for shaping and managing projects with clients, facilitating their engagement, the engagement of other stakeholders (including healthcare professionals) and ultimately ensuring delivery that makes impact and exceeds client expectations. As the company grows according to its strategic plan, career growth is very possible, and the new team member may be looking to assume further accountability or to provide their leadership contribution to help drive our future success.
The responsibilities of the role will include:
Demonstrate a sound understanding of client business, industry, their competitors, and business objectives
Provide strategic counsel to clients, based on knowledge of their business and the market; challenge and negotiate where appropriate
Demonstrate the ability to effectively manage clients’ expectations
Identify opportunities for additional growth with existing clients
Develop and manage projects effectively, acting as the primary client contact where appropriate with support from Triducive Content Lead partner and other members of the team as needed
Take responsibility for the operational status of accounts and support client billing, ensuring profitability
Ensure all written communication is produced within Triducive House Style format and quality
Assist the Business Development Lead in preparation and delivery of presentations and new business proposals
Demonstrate strong capability to lead and facilitate face to face and online meetings with clients and with healthcare professionals to achieve specific objectives required to drive projects forward
Collaborating with Triducive Content Lead partner to produce high quality, pertinent outputs that meet client needs and support their business objectives
Contribute to a supportive learning culture, coach and mentor team members, aiming to get the best from others
Provide constructive and timely feedback, and offer support and guidance where necessary
Identify areas of development where necessary and highlight to HE management team
Experience and qualifications
The ideal requirements of the team member would include:
Level of experience & qualification
At least 3 years account management experience within a medical education agency (or similar business)
Science degree, business / communication related degree (or similar)
Excellent people management skills
Excellent verbal and written communication skills
Excellent project and time management skills
Sound scientific understanding of life-sciences / human biology
Ability to multi-task, work under pressure and use own initiative
Good negotiating and influencing skills
Excellent editing and quality control skills
This is a great opportunity to grow, provide valued contribution and enjoy working with a successful, innovative and ambitious business.
Please send us your CV with a short covering email that outlines your fit with the role to email@example.com or, if you simply want to find out more please also drop us a line at the same place and we’ll get back to you.